Client: Momentum
Brand: General Growth Properties

Staff Needs: Lead Promotional Staff and Brand Ambassadors

Timing: Multiple dates and weekends throughout the Fall and Winter of 2009

Staffing Objective: Client wanted to execute local programming at 165 malls around the county. Each mall required a lead model and additional brand ambassadors. Staff duties were varied and included set up, interaction, breakdown and end reporting.

Staffing Solutions:
• Used our proprietary staffing software (E-Pass) to recruit and secure talent for the entire project
• Integrated new webinar training/testing process through our staffing software. Each candidate went through a mandatory on-line training video and test
• Utilized our IVR (interactive voice response) to monitor the staff’s arrival and departure time in real time
• Final event reporting done on-line and sent to client